Consumer Advocate 

The Attorney General’s Office works every day to protect Ohio families from unfair and deceptive business practices and scams. The office accepts and handles consumer complaints through an informal dispute resolution process to assist consumers and businesses in reaching a mutual agreement to resolve issues.

With Valentine’s Day approaching, love is on many people’s minds. Some Ohioans are sure to meet that special someone online, perhaps through a dating website or social media. Some may truly find companionship, but others may actually be connecting with potential scammers.

The Ohio Attorney General’s Office recently filed five lawsuits against Northeast Ohio car dealerships for failing to deliver motor vehicle titles as required by law. The Attorney General is seeking more than $32,000 in total reimbursements from the dealerships for payments made to resolve consumer complaints.

Imagine receiving a fax or letter from an unfamiliar company attempting to collect payment for a product or service. The company provides a legitimate-looking “invoice” and requests immediate payment. Unfortunately, businesses across the state are reporting similar experiences to the Attorney General’s Office.