(CLEVELAND) – Ohio Attorney General Mike DeWine today announced a lawsuit against Cleveland-based auto dealer Express Cars, Ltd., and Express Muffler and Brake, and its owner for multiple violations of Ohio consumer protection law.
“Ohio consumers reported a variety of problems with this dealer,” Attorney General DeWine said. “Some consumers said they paid for a used car but never received the certificate of title, and others reported repossession and repair issues. We made every effort to resolve these issues out of court, but the owner repeatedly refused to cooperate.”
Express Cars is an Ohio limited liability company with its principal place of business located at 6444 Union Avenue in Cleveland. Defendant Thomas Sullivan owns and operates Express Cars Ltd. and also does business as Express Muffler and Brake as a sole proprietorship.
Attorney General DeWine’s lawsuit charges the company with multiple violations of Ohio’s Consumer Sales Practices Act, including violations of the Deposit Rule and failure to file for certificates of title within 30 days of selling a vehicle.
Used vehicle sales are one of the top consumer complaints reported to the Ohio Attorney General’s Office. Of the 2,108 motor vehicle complaints filed in 2011, more than half (1,288) involved used vehicle sales.
Attorney General DeWine reminded consumers to research auto dealers with the Ohio Attorney General’s Office and the Better Business Bureau. Before buying a used car, consumers should confirm that the title of the vehicle is in the dealer’s name or the dealer participates in the Title Defect Rescission (TDR) Fund. Consumers can call 800-282-0515 to ask about TDR.
Under Ohio law, consumers generally do not have the right to cancel the purchase of a used or new vehicle.
Consumers should report unfair business practices to the Ohio Attorney General’s Office at www.OhioAttorneyGeneral.gov or by calling 800-282-0515.
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Media Contacts:
Lisa Hackley 614-466-3840
Eve Mueller 614-466-3840