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Frequently Asked Questions

Can consumers purchase cigarettes by internet, phone, or mail order?

I am a Tobacco Product Manufacturer. How can I obtain certification forms?

I want to become a distributor/wholesaler/retailer in Ohio. How do I do this?

I went into a bar recently and people were smoking. How can I make a complaint?

My underage child is purchasing tobacco at a retail outlet. What should I do?

Answers

Can consumers purchase cigarettes by internet, phone, or mail order?
No. The Ohio criminal code prohibits the shipment of cigarettes to anyone in Ohio other than an authorized recipient. Consumers must purchase cigarettes in a face-to-face transaction. See R.C. 2927.023.
I am a Tobacco Product Manufacturer. How can I obtain certification forms?
Certifications can be found by clicking here.
I want to become a distributor/wholesaler/retailer in Ohio. How do I do this?
Please contact the Ohio Department of Taxation at 614-466-3794 or 614-466-3503.
I went into a bar recently and people were smoking. How can I make a complaint?
Please contact the Ohio Department of Health Hotline at 1-866-559-6446.
My underage child is purchasing tobacco at a retail outlet. What should I do?
Please contact the Ohio Department of Public Safety at (614)-644-2415.