(TOLEDO, Ohio)—Ohio Attorney General Mike DeWine today announced a consumer protection lawsuit against a home improvement contractor accused of taking money for services he never provided to consumers in northwest Ohio.

The lawsuit accuses United Roofing & Remodeling LLC and owner Josh Gardner, of Toledo, of violating Ohio consumer protection laws.

“Many home improvement contractors do a great job, but some people just don’t complete the work they were paid to do,” Attorney General DeWine said. “Our goal is to protect consumers and to hold people accountable.” 

According to the lawsuit, Gardner and his company offered roof installations and other home improvement services to consumers in northwest Ohio, but after taking money from consumers, they failed to begin or to complete the work, did work that was shoddy, or in some cases caused damage to consumers’ property. 

Among six unresolved complaints on file with the Ohio Attorney General’s Office or Better Business Bureau, estimated consumer losses total about $25,000.

The Attorney General’s lawsuit, filed in the Lucas County Court of Common Pleas, accuses Gardner and United Roofing & Remodeling of violating Ohio’s Consumers Sales Practices Act and Home Solicitation Sales Act. Counts include failure to deliver, performing shoddy work, failure to honor a warranty, and failure to properly notify consumers of their cancellation rights.

The Attorney General seeks reimbursement for consumers, an injunction to prevent further violations, and civil penalties.

Attorney General DeWine reminded consumers to research home improvement contractors in advance by checking for complaints on file with the Ohio Attorney General’s Office or Better Business Bureau and by talking to past customers to learn about their experiences with the contractor.

Consumers who suspect an unfair or deceptive sales practice should contact the Ohio Attorney General’s Office at www.OhioProtects.org or 800-282-0515.

-30-

Documents

Media Contacts