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  Lucas Ward | Section Chief

  Ward oversees the Ohio Attorney General’s Collections Enforcement Section. He joined the office in 2004 as an Assistant Attorney General representing dozens of state agencies and public universities in collections and insolvency-related matters, including foreclosures, bankruptcies and receiverships. In 2013, Ward became the Attorney General’s Compliance Officer responsible for securing federal tax information, which involved implementing a compliance program and serving as the primary liaison between the Attorney General and the IRS. The next year, Ward joined Collections Enforcement; he was promoted to Section Chief in 2019. He received his bachelor’s degree in English from Denison University in 2000 and his law degree from The Ohio State University in 2003.

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  Bill Cahill | Assistant Section Chief

  Cahill joined the Attorney General’s Collections Enforcement Section as Assistant Section Chief in 2019. He was no stranger to the office, having previously served several stints spanning more than 26 years, including as Collections Enforcement’s Director of Non-Legal Operations and Deputy Director of Office Operations. Cahill has also worked for the Auditor of State and the Ohio Department of Developmental Disabilities. At the former, he managed the Project Management Office and oversaw the deployment of 100 major and minor projects within a four-year period.

Executive Steering Committee

The Executive Steering Committee is responsible for managing the CARES Program and ultimately leading it to successful completion.

Program Management Team

The Program Management Team oversees the coordination of the CARES Program, maintaining project schedules, and identifying and escalating potential risks for resolution.

IT Transformation Team

The IT Transformation Team oversees a transformation in the AGO’s Information Technology Services department to a technological ecosystem capable of supporting Debt Manager and related applications.

Collections Enforcement Business Team

Collections Enforcement Subject Matter Experts

Subject-matter experts were identified to provide vital input for the development of the new system based on their understanding of issues and opportunities today.

Consulting Partners

C&R Software

The AGO has engaged C&R Software to assist in the configuration and deployment of its collections and recovery ecosystem, Debt Manager, to replace CUBS. Debt Manager has updated features and functionality that are unavailable in CUBS.

• Ted London, Project Executive / Governance
• Robert Holczman, Program Manager
• Anne Andrews, Project Lead
• Rob Cinotti, Senior Project Manager
• Lori Gutshall, Functional Lead
• Michael Cohen, Functional Consultant
• Brandon Elmore, Functional Consultant
• Joel Ferry, Functional Consultant
• Brenda Sinsuan, Functional Consultant
• Morgan Sandoval, Functional Consultant
• Chris Hausman, Technical Lead
• David Taylor, Technical Consultant
• Tuyen Le, Technical Consultant
• Chris Dunn, Technical Consultant
• Satyendra Netala, Quality  Assurance Lead
• Rakhi Negi, Quality Assurance
• Akila Varadachary, Quality Assurance
• Helen Citino, Quality Assurance

Deloitte Organizational Change Management Team

An experienced Deloitte team is assisting the AGO with the organizational change management (OCM) activities that drive the CARES Program, including stakeholder engagement, business readiness, organizational design and training.

• David Doyle, Project Executive
• Jason Carbaugh, Project Manager
• Matthew Sochacki, Project Lead
• Jessica Waters, OCM Lead