The Executive Steering Committee is responsible for managing the CARES Program and ultimately leading it to successful completion.
Joseph Rust
Executive and OCM Sponsor
Lucas Ward
Business Sponsor
William Cahill
Assistant Business Sponsor
Cynthia Dungey
Legal Sponsor
Shawn Busken
Outside Counsel Sponsor
Herschel Elkins
Client Sponsor
Christopher Stevens
TPV / SC Sponsor
The Program Management Team oversees the coordination of the CARES Program, maintaining project schedules, and identifying and escalating potential risks for resolution.
David Montgomery
Program Management Lead
Rudy Rodriguez
Project Manager
The IT Transformation Team oversees a transformation in the AGO’s Information Technology Services department to a technological ecosystem capable of supporting Debt Manager and related applications.
Rodney Fleischer
Director of Infrastructure Support
Joseph Cossin
Chief Information Security Officer
Gregory Francis
Director of Development
Herschel Elkins
Business Transformation Lead
Marissa Smith
Project Manager
Roy Robinson
Business Analyst
Collections Enforcement Subject Matter Experts
Subject-matter experts were identified to provide vital input for the development of the new system based on their understanding of issues and opportunities today.
Sharnee Jennings
Deputy Director of Taxation
Susan Kawalec
Senior Assistant Attorney General
Trish Lazich
Director of Bankruptcy and Legal Support
Andrew Littlefield
Deputy Director of Resolution
James Seeto
Director of Non-Legal Operations
David Boals
Deputy Director of Accounting
Jennifer Zap
Associate Assistant Attorney General / Collections Manager
Daniel Tharp
Deputy Director of Non-Tax
Steve Sherrod
Deputy Director of Special Counsel and Third-Party Vendors
C&R Software
The AGO has engaged C&R Software to assist in the configuration and deployment of its collections and recovery ecosystem, Debt Manager, to replace CUBS. Debt Manager has updated features and functionality that are unavailable in CUBS.
- Ted London, Project Executive / Governance
- Robert Holczman, Program Manager
- Anne Andrews, Project Lead
- Chris Hausman, Technical Lead
- Eric Markle, Functional Consultant
- Satyendra Netala, Quality Assurance
- Michael Cohen, Business Analyst Consultant
- Rob Cinotti, Senior Project Manager
- Nhu Dumas, Functional Consultant
- Lori Gutshall, Functional Consultant
- Travis Godfrey, Functional Consultant
- David Taylor, Technical Consultant
Deloitte Organizational Change Management Team
An experienced Deloitte team is assisting the AGO with the organizational change management (OCM) activities that drive the CARES Program, including stakeholder engagement, business readiness, organizational design and training.
- David Doyle, Project Executive
- Jason Carbaugh, Project Manager
- Cassie Leggiero, Project Lead
- Matthew Sochacki, Operational Readiness Lead
- Jessica Waters, OCM Lead