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Frequently Asked Questions
I received an e-mail from my bank asking me to confirm my personal information. It looks real, so should I follow the instructions on this e-mail?
No. This is a scam called phishing. Never reply or follow the links on these types of e-mails even if they look real. Trustworthy companies and financial institutions will not ask you to change or confirm your personal information via e-mail. If you are concerned about your account, directly contact your bank using a phone number or Web site you know to be correct, not the number or site provided in the e-mail.
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